Apple CarPlay is a safe and hands-free way to access apps on your iPhone while you're driving. With Apple CarPlay, you can use your phone to make calls, send texts, and listen to music. But there are times when the Apple CarPlay connection keeps dropping , won't open properly, or you can't hear anything when CarPlay is connected. It can be really frustrating to sit in your car for long periods of time trying to figure out why your wireless CarPlay isn't working. But you don't need to worry too much. In this article, we'll look at what causes the Apple CarPlay not working issue and how to fix it.
Make sure your country(region), phone, and car support Apple CarPlay
You should confirm that your country(region), phone, and car support Apple CarPlay.
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The image below shows the list of countries and regions that are supported by CarPlay
- Apple 5 or iOS 9 or newer and above
- List of 2022 cars that offer wireless CarPlay
Which cars offer wireless CarPlay for 2024:
- Acura: MDX, RDX,
- Audi: A3, A4, A5, A6, A7, A8, E-Tron, E-Tron GT, Q3, Q5, Q7, Q8
- BMW: 2 Series, 3 Series, 4 Series, 5 Series, 7 Series, 8 Series, iX, i4,
- Buick: Enclave, Encore GX, Envision
- Cadillac: CT4, CT5, Escalade/Escalade ESV, XT4, XT5, XT6
- Chevrolet: Blazer, Bolt EV, Bolt EUV, Camaro, Corvette, Equinox, Malibu, Silverado 1500, Silverado 1500 LTD, Silverado 2500/3500, Suburban/Tahoe, Trailblazer, Traverse
- Chrysler: Pacifica
- Dodge Durango
- Ford: Bronco, Edge, E-Transit, Expedition/Expedition Max, F-150, F-150 Lightning, Mustang Mach-E
- GMC: Acadia, Hummer EV, Sierra 1500, Sierra 1500 LTD, Terrain, Yukon/Yukon XL
- Honda: Accord, Civic
- Hyundai: Accent, Elantra, Ioniq (except Ioniq 5), Kona, Kona EV, Palisade, Santa Cruz, Santa Fe, Sonata, Tucson, Venue
- Infiniti: Q50, Q60, QX50, QX55, QX60, QX80
- Jeep: Compass, Grand Cherokee/Grand Cherokee L, Wagoneer/Grand Wagoneer
- Kia: Carnival, Forte, K5, Niro, Rio, Sorento
- Lincoln: Navigator, Nautilus
- Maserati: Ghibli, Levante, MC20, Quattroporte
- Nissan: Armada, Pathfinder, Rogue
- Porsche: 911, Cayenne, Panamera, Taycan, Macan
- Ram: 1500, 2500/3500, ProMaster
- Toyota: Tundra, Supra
- Volkswagen: Arteon, Atlas/Atlas Cross Sport, Golf GTI/Golf R, ID.4, Jetta, Taos, Tiguan
Keep in mind that not all automakers' vehicles support CarPlay wirelessly, and support may vary depending on the specific configuration of the model you purchase. There may be an error here, so please contact your local dealer for details.
Keep Wi-Fi and Bluetooth on
Make sure you have Wi-Fi and Bluetooth turned on on your iPhone. Also, check if you have Airplane Mode turned on, which blocks your phone from any wireless connections.
Apple CarPlay is restricted
If CarPlay doesn't detect your iPhone, you need to make sure CarPlay isn't restricted on your phone. On your iPhone, go to Settings > Screen Time > Content & Privacy Restrictions and enable CarPlay by tapping Allowed Apps.
CarPlay connection is locked
Another issue that could cause wireless CarPlay to not work is that the CarPlay connection is locked. If it's locked, CarPlay can't activate. You can resolve this by going to Settings > General > CarPlay, selecting your car from the list of connections, and then turning on CarPlay.
Reboot and update
Rebooting and updating the device may fix connection issues
- Reboot your iPhone and head-unit
- Update your iPhone
